Return and Refund


Deadline and right of withdrawal
  
In accordance with Article L. 121-20 of the Consumer Code, the consumer has a period of 14 clear days to exercise his right of withdrawal without having to justify reasons or pay penalties with the exception, the if applicable, return costs. The period mentioned in the previous paragraph runs from receipt for the goods (the postal stamp on the envelope being taken as proof). The right of withdrawal can be exercised by contacting the Company by email at the following address: christine@mahny-jewelry.com
  
In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product(s) purchased will be refunded, the return costs remain the responsibility of the Customer. Returns of products must be made in their original state  (unworn) and complete (packaging, etc.) so that they can be resold in new condition.
  
The shipping costs related to the return of the products remain the responsibility of the customer unless the product received is not in conformity or has a manufacturing defect.
Any customs fees related to the return of a product from a foreign country are also the responsibility of the customer.
  
Upon receipt, and subject to these return conditions, the Seller agrees to refund the order excluding initial shipping costs to the customer's bank account (same card used for payment) within 15 days of receipt of the package by the Seller.